Supermarket shoppers want quality produce, fresh meat, short lines, decent prices, and overall cleanliness. Failing at these factors can have disastrous results.
In fact, “three in 10 shoppers switched supermarkets due to poor selection, long lines, awful food, or dirtiness,” according to The Fiscal Times. While online shopping is changing many categories, most people still rely on brick-and-mortar stores to stock their pantries.
Some grocers are improving the overall shopping experience, while others are racking up complaints.